Our Services

CSM are a well-established merchandising company that offers tailored services to meet your business needs. CSM acknowledges that businesses and products have diverse and different requirements. We pride ourselves on delivering a consistently high standard and personalised service.

CSM invests time to understand your business and determine the market and service requirements best suited for your products. We strive to ensure that all tasks are carried out to our client’s high standards.

Merchandising Services

CSM provides a tailored merchandising service.

Vendor instore support (VIS) to merchants nationwide
Stock replenishment
Store audits
Sell and cutting in of new product range
Assisting with relays and store refits
New store setups
Planogram maintenance
Range compliance
Ticket checks
Working down hand stock
Placements of PDQ's
POS activations
Stock take
Market intelligence

Store Audits Compliance Checks

CSM offer support as and when you want it. By way of an audit, 'health check' and for your peace of mind, CSM recommends a compliance check bi-annually to ensure that your products are to planogram.

Full report on how your products are presented in store.
Feedback from the staff in store.
Recommendations, if applicable, on improvements to how your range is displayed.
POS material checked and reported on.
Competitor activity: how their range is looking compared to yours, if they have an in store promotion running, changes to their range etc.

Planogram Building and Execution

CSM are trusted by some of the biggest brand names. The management team works closely with the buyers and visual merchandisers when rolling out new planograms and products.

With our CRM reporting system, we are able to provide full visibility of all store activities.

In Store Training Brand Support

CSM work closely with the regional learning advisors and plan in advance sanctioned training in stores nationwide.

Upskill the store’s team on product knowledge, resulting in better sales and performance.
We have found with face-to-face interaction while training, in the aisles, has the most positive outcome.

Brand Ambassador

CSM are involved with ‘Aisle Angels’ for well-known brands across the country.
Passionate merchandisers
Dedicated field teams
Work in-store and help promote your brand.
The team are given extensive training and work in the aisles offering any customer support and advice where required.

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In Store Demo's

Special Events

CSM has a team of readily trained in-store demonstrators who can promote your product in a way that suits your brand. Whether you have a new product or range to launch, simply want to increase your brand's exposure, or have a product that requires its features and benefits highlighting, CSM can support you.

CSM can handle a whole range of promotions:

In-store samplings.
Product demonstrations.
Expo and Trade shows